Guaranteed operability: performance, longevity, and profitability for your facilities.
Maintenance, technical service and spare parts. Minimise downtime, maximise results. Bianna, continuously with our clients.
Guaranteed uptime: sustained performance, longevity, and profitability
¿Qué es Bianna Aftersales?
At Bianna, we recognize the importance of offering our customers a complete, end-to-end solution that goes beyond delivering machinery. Bianna Aftersales was created out of a commitment to building a long-term relationship based on respect and trust, ensuring that your processes never stop running.
Our role within the Bianna ecosystem is to ensure maximum operational availability of our customers’ plants and equipment. In a complex, demanding industrial environment, Bianna Aftersales acts as the guarantor of stability, offering services ranging from qualified consulting to rapid incident response.
Our mission is to turn technical service into an asset that ensures sustainability and raises your organization’s quality standards.
Nuestros servicios
We offer a comprehensive aftersales service system designed to adapt to the operational reality of each facility.
Technical Assistance (SAT)
We have a team of expert technicians and Customer Service staff ready to provide the fastest response to any technical need.
Maintenance
We offer maintenance plans specifically designed according to the type of equipment and workload (operating hours).
Supply of original spare parts and components
To keep the equipment performing with the same characteristics as on day one, we offer a wide range of original parts certified through extensive testing.
A service that optimizes plant operability and the bottom line
¿Por qué Bianna Aftersales?
Contracting Bianna Aftersales services directly impacts the bottom line and operational efficiency of the plant:
- Increased availability and reliability: Our services ensure that your equipment is available 365 days a year and operating at full performance, ensuring production continuity.
- Performance optimization: Through periodic inspections and technical adjustments, we ensure that the machinery operates in perfect condition, maintaining the expected productivity levels.
- Investment protection: Proper maintenance extends the service life of your equipment, protecting invested capital and preventing premature obsolescence.
- Operational safety: Professional interventions guarantee not only the machine’s functionality, but also worker safety and regulatory compliance.
Ventajas y prestaciones
An aftersales service designed to provide peace of mind, efficiency, and profitability
Fast, efficient response
Reduced response times to incidents thanks to a strengthened, decentralized service organization.
Accurate diagnostics
We detect future incidents before they bring the plant to a standstill.
Updates and technical improvements
Access to updates and technical improvements developed by our R department.
Original spare parts
Exclusive use of original spare parts with Bianna’s full superior-quality guarantee.
Expert staff by your side
Highly specialized technical staff, continuously trained in the latest treatment technologies.
Monitoring tools
Integration of remote monitoring tools for faster, more cost-effective diagnostics.
Predictable costs
Thanks to maintenance contracts and hour banks.
Availability of critical kits
Minimization of lost profits from unplanned downtime thanks to the availability of critical kits.
Warranty period
Extension of the warranty period linked to contracting preventive maintenance.
Expertise, proximity, and reliability in every intervention
- Manufacturer expertise: No one knows our equipment better than we do. We apply proven know-how built over decades of design and manufacturing.
- Proximity and responsiveness: We invest in people and service centers to guarantee an immediate, close-at-hand response.
- Certified Quality: Our interventions and original parts are backed by Bianna’s quality guarantee, ensuring that the equipment maintains its original performance.
- Strategic partner: We are not just suppliers; we act as a partner focused on maximizing profitability and operational efficiency for your projects.
Bianna products available through Bianna Aftersales
Bianna Aftersales provides comprehensive support for plants and equipment for both Mechanical-Biological Treatment and ThermoValue Solutions:
- MBT plants and equipment (Mechanical-Biological Treatment): comprehensive support for sorting, pre-treatment, and composting facilities, including mobile and stationary equipment such as trommels, ballistic separators, and bag openers.
- TVS (ThermoValue Solutions) Plants and Equipment: specialized maintenance for energy recovery solutions, thermal drying, and industrial boilers, ensuring efficiency in combustion and energy generation processes.
Tailored solutions and consulting
We understand that every plant is unique. For this reason, Bianna offers a flexible model adapted to the customer’s operational reality:
- Tailor-made plans: we configure maintenance plans specifically adapted to the type of work and operating hours of your equipment.
- Diagnostics and consulting: we carry out technical and safety audits (ITS) to assess the real condition of your facilities and propose improvements that increase performance.
- Advisory services: we audit your technical team to improve day-to-day operation and first-line maintenance.
Ensure plant continuity
Do not wait for an incident to arise. Contact our team of experts to design the service plan that best protects your investment. At Bianna Aftersales, our technicians and customer service staff are ready to provide a fast, professional response.